Graceland University has an opening for a full-time Student Success Coach. This position is designed to offer the intentional interventions necessary to break down barriers to higher education for students without strong academic preparation as well as students who are on academic probation. The Student Success Coach helps students develop skills, behaviors and habits that contribute to success in college, including academic and career goal setting, learning strategies, time management and organization, self-regulation and self-efficacy. This position reports to the Director of TRIO Student Support Services and works in collaboration with the TRIO SSS Team and other support services on campus.
Required Qualifications, Skills & Abilities
- BACHELOR’S DEGREE in related field.
- Experience assisting and assessing students/clients in academic and/or life skills.
- Experience working respectfully and authentically with all diverse identities.
- Ability to handle confidential information.
- Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness when dealing with staff, students, and faculty.
- Ability to critically assess situations, maintain attention to detail, solve problems, work efficiently under stress, within deadlines, and changing work priorities.
Essential Duties and Responbilities:
- Fosters persistence and completion by maintaining a caseload of first time in college and/or transfer of students.
- Monitors progress of students in caseload with check-ins, scheduled meetings or proactive outreach/communication, respond to students’ questions, concerns and needs
- Receive flag form alerts on at-risk students from faculty and staff, contact students, provide interventions, and consistently follow up with flag referral source.
- Conducts academic coaching through individual or group sessions that help students
assess their own performance and develop academic success plans
- Assists students in developing self-efficacy by identifying and overcoming obstacles that may be impeding academic success; guides students to learn strong time management and organization skills; motivates students to practice self-regulation and take ownership of their academic success
- Helps students in identifying, developing and implementing learning strategies and study skills specific to course materials
- Refers students to appropriate academic personnel and support resources and collaborates with others to monitor and accelerate the academic progress of the students referred
- Facilitate goal setting with students (academic and personal) monitor these goals
- Outreach to various student populations to support and engage their transition to GU, with sensitivity to diverse cultural, socioeconomic, and international student populations
- Providing guidance to develop students intellectually, emotionally, and socially, keeping in mind the GU values of Learning, Wholeness, and Community
- Provide a resource for discussing majors and minors, referring students to the appropriate departments
- Monitor classroom attendance
- Immediate and consistent follow-through
- Assist with scheduling tutoring
- Willingness to work on university committees as assigned
- Assist students in completing financial aid applications and scholarships, including FAFSA
- Other duties as assigned