Mental Health Services

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In-Person Counseling

Graceland provides in-person counseling for students on the Lamoni campus. All mental health services are confidential and free of charge. After an initial consultation to determine the most appropriate counseling method, you may receive individual counseling, group counseling, or a combination of individual and group counseling.

Initial Consultation:
To set up an initial consultation, please contact Lisa Prosser-Dodds at 641.784.5463 or The consultation provides a chance for you to discuss your concerns. Based on this initial meeting, you and the Mental Health Specialist may agree that individual counseling or group counseling would best suit your needs.  If you and the Mental Health Specialist agree that individual or group counseling is the right choice, they will gather the necessary information from you so that you can begin therapy.

Individual counseling is a therapeutic process where Graceland’ professional Mental Health Specialist helps you address emotional and psychological challenges, provides support, coping strategies, and guidance to improve your overall mental well-being and help you navigate your personal difficulties.

In Group counseling, the Mental Health Specialist will facilitate the group. Sessions are designed to help you understand yourself and to help you connect to fellow students who are facing similar issues. Usually, these sessions include students who have concerns about relationships with others; students who feel different from their peers because of the type of problem currently being experienced; and/or students who make choices based on what others want or expect instead of evaluating decisions for themselves.

Uwill Telehealth Counseling – 24/7


Graceland University has partnered with Uwill – a leading mental health and wellness solution that allows students the ability to connect quickly with licensed mental health counselors based on their unique needs and preferences.

Uwill provides:

  • Telehealth counseling with appointments available 24/7
  • Counseling services at no cost for students

The Uwill telehealth platform and the counselors working within the platform are not controlled or supervised by Graceland. This service is ONLY available for Graceland students (on all campuses and online). This program is not available for Graceland faculty or staff.

To schedule teletherapy:

Register/login to Uwill and choose a therapist based on your preferences including availability, issue, gender, language, ethnicity. You can also choose a time that fits your schedule with day, night and weekend availability.

Access is quick and easy. You can register and book your first session in just minutes.

Uwill is Private. Secure. Confidential.

Uwill Registration/Login

Uwill FAQs

General Information:

  • What is Uwill?

    Uwill is a leading mental health and wellness solution that allows students the ability to connect immediately with available licensed mental counselors based on their unique needs and preferences.

  • How does it work?

    With Uwill, you have the ability to choose a therapist based on your preferences (issue, gender, language, ethnicity), choose a time that fits your schedule (day, night, weekend availability), and choose the appointment type (video, phone, chat, message).

  • Who is eligible?

    All Graceland students are eligible to receive counseling on the Uwill platform.

  • How do I get started?

    You can access the Uwill platform by clicking here and completing your profile using your school email address and current location. After completing your profile, you can immediately research and book an appointment with a therapist of your choosing. Many students have their first session within hours of profile completion.


  • What can a Uwill therapist help me with?

    Uwill therapists have a range of specialties and have extensive experience working with students. Many students utilize Uwill to help with down mood, anxiety, stress, relationship difficulties, poor body image, academic challenges, and loneliness, among many other things.

  • Who are the counselors available on the platform?

    The counselors in the Uwill network are all licensed mental health professionals with extensive clinical experience.

  • Which treatment approaches do the counselors utilize?

    Counselors available on the Uwill platform take a solutions-oriented, holistic approach to treatment. Our therapists aim to work collaboratively with you to help you accomplish your goals through teaching tangible skills. This means that counselors focus on providing specific tools, coping skills, and resources to address the issues you are facing.

  • Can I choose between video, phone, chat, and message-based support?

    Yes, you work with your counselor and select the format that best suits you. The first session must be video or phone and then you can choose the modality based on your schedule and needs.

Cost and Credits:

  • Is it free?

    Yes, Uwill is available free of charge to all current Graceland University students.

  • What are Uwill credits and how do they work?

    Uwill sessions equate to a specific amount of credits. 240 credits are provided to you by Graceland at the beginning of the fall semester and can be utilized as follows: 

    • Video/Phone (30-minute session) = 30 credits 
    • Scheduled Chat (15-minute sessions) = 15 credits 
    • Messaging (2-way exchange) = 5 credits.

    Note: Unused Uwill credits expire on July 31 and do not roll over from year to year.

  • What happens if I am out of credits?

    You can purchase credits directly through the Uwill dashboard. 

  • Can I transfer my credits to another student?

    No, credits cannot be transferred.

  • What is the cancellation policy? 

    For all scheduled appointments, you may cancel up to 24 hours prior to the appointment time without penalty. If you cancel with less than 24 hours’ notice, all the credits for that appointment will be processed. If you do not cancel and miss the appointment the credits will be deducted as if the session had occurred. 

Technical Support:

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Crisis Resources

Uwill offers students a direct crisis connection. If you are experiencing a mental health crisis, help is available 24/7/365. Call 833-646-1526. If you are experiencing a medical emergency, call 911.

Other emergency resources: 

  • National Suicide Prevention Lifeline: 988 
  • Crisis Text Line: Text “Home” TO 741-741 
  • Additional Resources

    NAMI: National Alliance on Mental Illness
    Text “NAMI” to 741741

    Substance Abuse and Mental Health Hotline

    National Sexual Assault Hotline (RAINN)
    800-656-4673 (Live chat and mobile app available)

    Suicide Prevention Hotline
    988 (call or text) (Live chat available)

    Local Counseling Services
    Infinity Health
    802 East Ackerly Street, Lamoni, Iowa (adjacent to campus to the north)

    Sexual Assault and Partner Violence
    Crisis Intervention & Advocacy Center (Local)
    Advocacy, Counseling, and Support Groups
    Sexual Assault Hotline: 800-550-0004
    Domestic Abuse Hotline: 888-612-0266

    Iowa Mental Health Crisis Hotline (FREE)
    855-581-8111 or text 855-895-8398

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