Shaw lobby upper level with couch and chair sections for lounging and lower level with smaller tables and chairs looking to the ticket office

Shaw Ticket Office

The Shaw Ticket Office strives to provide friendly, personal service for patrons wishing to purchase tickets to theatre department productions and/or Performing Arts Series events. The ticket office is located on the lower lobby of Shaw Center and will be open for ticket purchases for upcoming performances beginning November 7, 2019:

  • Monday, Wednesday and Friday from 9-11 a.m. 
  • Tuesday and Thursday from 1-3 p.m.

The ticket office phone number is 641.784.5296. 

Tickets may also be purchased online at

Blue and gold ticket icon

Ticket Information

  • Tickets for homecoming will be available for purchase 30 days prior to the event, and all other performances will be available two weeks prior to the event unless that date falls on an official college break or holiday. In those instances, ticket sales will begin the first working day following the break or holiday.
  • All sales are final; no refunds or exchanges.
  • All guests, regardless of age, must have a ticket to attend the performance.
  • Best available seating is provided at the time of purchase. Seating is assigned by the Shaw Ticket Office manager on a first-come, first-served basis. Please contact the Shaw Ticket Office at ext. 5296 regarding seating needs.
  • Graceland student and employee discounts are only honored at the Shaw Ticket Office window (with valid ID).
  • The ticket window will open one hour prior to the performance for last minute ticket purchases (if not sold out) and for “will call” tickets.

Ticketed Events

Contact the Shaw Ticket Office for current show listings, dates, times and details.

In addition to ticketed events, many of our concerts and art shows are free (no ticket required). For all upcoming performances and events, check out the performing arts calendar.