Notice of Data Breach

Graceland has become aware of three instances in which an unauthorized user gained access to the email accounts of current employees, including the contents and attachments connected to those accounts. The unauthorized user had access to these individual accounts on March 29, 2019, and from April 1-30 and April 12-May 1, 2019, respectively.

The accounts have now been secured, however, it has been determined that the personal information of some people who had interacted with these email accounts over the past several years was available during the time the unauthorized user(s) had access. Graceland has attempted to send a physical letter to each of these individuals using the address on file.

The information that could have been compromised includes the following:

  • full name
  • social security number
  • date of birth
  • address
  • telephone number
  • email address
  • parents/children
  • salary information
  • financial aid information for enrollment or possible enrollment at Graceland

Graceland does not have any evidence at this time that this information was, in fact, stolen or has been used in a malicious manner, however, we cannot be certain of the extent of the unauthorized user’s intentions, so we would like to provide steps that can be taken to help ensure the safety of financials and personal identity.

Monitor your credit reports.

You can get a free copy of your credit report every 12 months from each credit reporting agency. Reviewing credit reports helps you catch signs of identity theft early. Visit this page on annualcreditreport.com to learn more and request your reports from the three main credit reporting agencies (TransUnion, Equifax, and Experian). Visit this page to request a report from the fourth credit reporting agency (Innovis).

Set up a security freeze.

A security freeze is a step you take to prevent credit, loans and services from being opened in your name without your permission. This goes a step further than credit monitoring by stopping malicious activity before it happens. Visit this page on annualcreditreport.com to learn more about placing a security freeze with the three main credit reporting agencies (TransUnion, Equifax, and Experian). Visit this page to learn more about placing a security freeze with the fourth credit reporting agency (Innovis).

Report suspicious activity.

If you suspect someone has used your information without your permission, report the suspicious activity and protect yourself from identity theft by visiting IdentityTheft.gov.

As incidents of data breaches continue to rise across the country and the world, Graceland is taking steps to manage data in a way that keeps information safe. Already, Graceland has updated processes and conducted employee trainings to ensure we are staying ahead of security concerns. We take this responsibility extremely seriously, and sincerely regret that personal information has been compromised while under our care.