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Financial Arrangements

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Table of Contents

How do I pay my bill?
Payment Plans
Late Payments
Provisions for Military Veterans
Credit Balance
Withdrawal from the University
Refunds and Return of Financial Aid for University Withdrawals
Course Withdrawals or Changes in Enrollment Status
Refund and Return of Financial Aid for Course Withdrawals or Changes in Enrollment Status

How do I pay my bill?

(All payments are due in U.S. funds.)

Pay Online

Pay online using credit card or debit card.

Mail your payment to:

Graceland University, Student Financial Services, 1 University Place, Lamoni, IA 50140

Contact Student Financial Services to pay by phone:

1-866-786-2792 option 3

Or e-mail Student Financial Services at myfinancials@graceland.edu

Fax Number: 641-784-5242

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Payment Plans

Graceland University is pleased to offer a payment plan allowing a monthly payment schedule. Plans are interest free and are assessed a non-refundable processing fee of $50.00 for plans 3 months or longer. Students or parents interested in a payment plan should contact the office of Student Financial Services.

Late Payments

Registration as a student at Graceland University signifies the student’s agreement to do the following:

  • Pay all charges and/or fees as posted to the student account when due.
  • Acknowledge that failure to make a required payment by the stated deadline can result in late fee(s); registration suspension; registration cancellation; withdrawal from the university; and withholding of a transcript, grade, or degree.
  • Acknowledge that obligations not paid in full prior to the due date shall be payable on demand and shall bear interest at the rate of 8% per annum, computed from the withdrawal date until the obligation is paid in full.
  • Pay all costs, expenses, and collection agency or attorney fees related to the collection of the obligation, to the extent permitted by law and in accordance with the laws of the State of Iowa.
  • Acknowledge that Graceland University will report any delinquency, default or other credit experience pertaining to this agreement to any or all credit reporting agencies.
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Provision for Military Veterans who have provided Certificate of Eligibility*:

In compliance with Section 103 of the Veterans Benefits and Transition Act of 2018

Graceland University will not impose the following penalties to covered individuals** due to the delayed disbursement of fundingfrom the Department of Veteran Affairs:

  • preventing nor delaying the student’s enrollment,
  • the assessment of late fees,
  • the denial of access to any resources available to other students who have satisfied their tuition and fees bills to the institution, including but not limited to classes, libraries, or other institutional facilities,
  • or require the student to secure alternative or additional funding.

This provision does not cover any balance remaining in the amount of the student’s financial obligation to the university and the amount that the student is eligible to receive from the Department of VeteransAffairs. The student is required to make payment for the difference.

*Certificate of Eligibility is defined as a Certificate of Eligibility, a Statement of Benefits, or a VAF 28-1905.
**Covered individual is defined as any individual who is entitled to educational assistance under Chapter 31,
Vocational Rehabilitation and Employment, or Chapter 33, Post 9/11 G.I. Bill®

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Credit Balance

Balance of funds in excess of charges created by financial aid will be paid directly to the student (with the exception of Parent Plus Loans which will be payable to the parent). These funds are available to the student for use in paying non-Graceland costs such as books, off-campus housing, personal expenses and transportation.

Withdrawal from the University

Graceland University students not returning to Graceland for the next term, including GRADUATES and students who leave during a term, are required to initiate the withdrawal process. Lamoni Campus students must formally notify the Retention Office of their intent to withdraw. Independence Campus students, Off-Campus Program students or Global Campus students must formally notify their Site Coordinator or Program Consultant of their intent to withdraw. Non-attendance does not constitute withdrawal notification. The last date of attendance is used to determine financial aid award adjustments and calculate refunds for mid-semester withdrawals as per the Refund Policy. When Official Notification is not provided by the student, the date the university determines the student needs to be withdrawn is used as the notification date.

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Refunds and Return of Financial Aid for University Withdrawals

Graceland University’s Refund Policy follows the Federal Return of Title IV Aid Refund Policy to determine return of financial aid and to calculate refunds for withdrawals. Calculations use the notification date to pro-rate aid as well as tuition and refundable charges through the 60 percent point in the semester, based on calendar days from the first day of the semester through the last scheduled day of the semester, including weekends and mid-semester breaks of less than five days. After the 60 percent point in the semester, financial aid will not be reduced for any withdrawal, nor will any refund will be granted. This policy applies to all university withdrawals whether student initiated or administrative withdrawals.

Financial aid awarded (if any) will be returned to the federal, state and Graceland programs on a pro rata basis through the 60 percent point in the semester. Outside scholarship or non-federal loan assistance will not be returned unless specifically requested by the provider.

Eligible charges due or paid will be refunded on a pro rata basis through the 60 percent point in the semester. Some fees are non-refundable and therefore not pro-rated. If a student living on campus withdraws from housing (but not from school) anytime after the first week of the semester, the semester charge for housing remains assessed in full. Board charges will be pro-rated. Refunds are processed within 45 days of withdrawal. Students should note that withdrawal may or may not result in an actual refund of money to the student. Circumstances may occur in which the student still owes money to the University even after appropriate withdrawal credit.

Contact Student Financial Services with specific questions.

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Course Withdrawals

Graceland University students may withdraw from a course through the 13 percent point of the semester without a “WD” grade. A grade of “WD” is recorded in any course when the student withdraws after the 13 percent point and through the 60 percent point of the semester. After 60 percent of the semester is complete, the student is not allowed to withdraw from the course, and will be awarded the appropriate grade in the course. Please refer to the Class Attendance Policy regarding Course Withdrawal by Instructor and Administrative Withdrawals.

Course withdrawals must be initiated by students.  Non-attendance does not constitute withdrawal notification. Notification dates are used to calculate withdrawal credit and financial aid award adjustments for mid-semester withdrawals as per the Refund Policy. When Official Notification is not provided by the student, the date the university determines the student needs to be withdrawn is used as the notification date.

Contact your Program Consultant, Site Coordinator or the Registrar’s Office with specific questions.

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Refunds and Return of Financial Aid for Course Withdrawals

Financial aid awards will be re-evaluated as appropriate for course withdrawals or changes in enrollment status. Refunds for course withdrawals will follow the pro rata schedule used for university withdrawals as per the Refund Policy. Exceptions to the pro rata schedule for course withdrawal are:

  1. For programs assessing hourly tuition rates, withdrawals from courses only one sub-session in length will calculate refunds through the 60 percent point in the sub-session using the notification date and the date range of the sub-session.
  2. For programs assessing full-time tuition rates, course withdrawals through the 13 percent point of the semester reducing enrollment from full-time to part-time will result in a refund of the full-time tuition charge and a reassessment of tuition at the part-time hourly rate. Full-time students withdrawing from courses in these programs after the 13 percent point do not qualify for refunds.

Contact Student Financial Services with specific questions.

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