Shaw Ticket Office

The Shaw Ticket Office strives to provide friendly, personal service for patrons wishing to purchase tickets to Theatre Department productions and/or Performing Arts Series events. The ticket office is located on the lower lobby of Shaw Center and is open Monday through Friday from 9 a.m. - noon and 1 - 4 p.m., 30 days prior to a ticketed performance.  The ticket office phone number is 641-784-5296. 

Tickets may also be purchased online at

Ticket Information

  • Tickets generally go on sale 30 days prior to the event, unless that date falls on an official college break or holiday. In those instances, ticket sales will begin the first working day following the break or holiday.
  • All sales are final; no refunds or exchanges.
  • All guests, regardless of age, must have a ticket to attend the performance.
  • Best available seating is provided at the time of purchase.
  • Graceland student and employee discounts are only honored at the Shaw Ticket Office window (with valid ID).
  • The ticket window will open one hour prior to the performance for last minute ticket purchases (if not sold out) and for “will call” tickets.

Performance Venues

  1. Shaw Family Auditorium  An integral part of the original Shaw Center, the Shaw Family Auditorium has hosted countless homecoming plays, performances and ceremonies since 1982. With seating for over 500, this remarkable space enjoyed several enhancements during its 2012 renovation. 
  2. JR Theatre  Built in 2012, this versatile 50’ by 50’ performance space will seat approximately 200, depending on production needs. The facility boasts a “tension grid” ceiling, 200 electrical outlets and a glassed-in control booth. All seats are general admission; first come, first served. 

2015-16 Ticketed Events: 

  • Theatre Department Presents: "Big Fish" — Thursday-Saturday, Oct.15-17, 2015, at 7:30 p.m. and Sunday, Oct. 18, at 2 p.m. in Shaw Family Auditorium. Tickets are $10 reserved. Tickets sales begin Sept. 15.
  • Theatre Department Presents:  "Nickel and Dimed" — Thursday-Saturday, Nov. 19-21, 2015, at 7:30 p.m. and Sunday, Nov. 22, at 2 p.m. in JR Theatre, Shaw Center. All tickets are $5; first-come, first-served seating. Ticket sales begin Oct. 19. 
  • Theatre Department Presents: "Love and Information" — Thursday-Saturday, Feb. 18-20, 2016, at 7:30 p.m. and Sunday, Feb. 21, at 2 p.m. in the JR Theatre. Ticket sales begin Jan. 18. All tickets $5; first-come, first-served seating.
  • Theatre Department Presents:  "Theatre Devised" with guest director — Thursday-Saturday, April 7-9, 2016, at 7:30 p.m., and Sunday, April 10 at 2 p.m. in the JR Theatre. Ticket sales begin March 7. All tickets $5; first-come, first-served seating.
  • Theatre Department Presents: Student Play Festival — Thursday-Sunday, April 16-19, 2016. Additional information will be available at a later date.

In addition to the above ticketed events, many of our concerts and art shows are free (no ticket required). For a complete listing of Visual and Performing Arts events, please click here.