Shaw Ticket Office

The Shaw Ticket Office strives to provide friendly, personal service for patrons wishing to purchase tickets to Theatre Department productions and/or Performing Arts Series events.  The Ticket Office is located on the lower lobby of the Shaw Center and is open Monday-Friday from 9am-12 noon and 1-4pm, 30 days prior to a ticketed performance.  The Ticket Office phone number is 641.784.5296. 

Tickets may also be purchased online at

Ticket Information

  • Tickets generally go on sale 30 days prior to the event, unless that date falls on an official college break or holiday.  In those instances, ticket sales will begin the first working day following the break or holiday.
  • All sales are final; no refunds or exchanges.
  • All guests, regardless of age, must have a ticket to attend the performance.
  • Best available seating is provided at the time of purchase.
  • Graceland student and employee discounts are only honored at the Shaw Ticket Office window (with valid ID).
  • The ticket window will open one hour prior to the performance for last minute ticket purchases (if not sold out) and for “will call” tickets.

Performance Venues

  1. Shaw Family Auditorium.  An integral part of the original Shaw Center, the Shaw Family Auditorium has hosted countless homecoming plays, performances and ceremonies since 1982.  With seating for over 500, this remarkable space enjoyed several enhancements during its 2012 renovation. 
  2. JR Theatre.  Built in 2012, this versatile 50’x 50’ performance space will seat approximately 200, depending on production needs.  The facility boasts a “tension grid” ceiling, 200 electrical outlets, and a glassed-in control booth.  All seats are general admission; first-come, first-served. 

Spring 2014 Ticketed Events: 

  • Ladysmith Black Mambazo – February 13, 2014 (on sale January 13)
    7:30 pm - Shaw Family Auditorium
    $35 reserved/$30 general admission
  • Play:  Becky’s New Car – March 6-9, 2014 (on sale February 6)
    7:30 pm on March 6-8; 2:00 pm on March 9 - JR Theatre
    $5 general admission
  • Massenkoff Russian Folk Festival – April 4, 2014 (on sale March 4)
    7:30 pm - Shaw Family Auditorium
    $25 reserved/$20 general admission
  • Play:  Much Ado About Nothing – April 24-27, 2014 (on sale March 24)
    7:30 pm on April 24-26; 2:00 pm on April 27 - JR Theatre
    $5 general admission

In addition to the above ticketed events, many of our concerts and art shows are free (no ticket required).  For a complete listing of Visual & Performing Arts events, please click here.