| OPERATION | AREA |
| Rank | Description | Rank | Description |
| 1. | Life Safety Issue | 1. | Life Safety Issue |
| 2. | Breakdown | 2. | Utilities/Security/Elevators |
| 3. |
Special Setups – Contracts | 3. | Food Service Areas/Bathrooms |
| 4. | Sanitation | 4. | Classrooms |
| 5. | Preventive Maintenance | 5. | Residential Areas |
| 6. | General Repair | 6. | Staff Offices |
| 7. | Cost Reductions | 7. | Athletic Area |
| 8. | Service Improvement | 8. | General Use Areas |
| 9. | Aesthetics | 9. | Campus Grounds |
| 10. | Expansion of Services | 10. | Storage |
| Priority is determined by multiplying Operation Rank by Area Rank |
| Priority is 1 to 100, highest priority to lowest priority. |
A priority of 1 to 4 should receive a response within four hours.
A priority of 5 to 16 should receive a response within one working day.
A priority of 17 to 48 should receive a response within three working days.
A priority of 49 to 64 should receive a response within ten working days.
A priority of 65 to 80 should receive a response within fifteen working days.
A priority of 81 to 100 will be placed on the long term schedule, a response
to be determined.
|
(Please note that a response is not a repair. When possible a repair will be
made when the response occurs; however, depending on the scenario, the repair
may be made at a later time.)
|
| DEFINITIONS |
|
Aesthetics |
Beautification Activities |
| Athletic Areas | Athletic/Intramural courts and fields |
| Breakdown | Program interruption |
| Campus Grounds |
Grass, Plantings, Exterior Lights, Parking Lots, Roads, Walks |
| Classrooms |
Classrooms, Laboratories |
| Cost Reduction |
Operational Cost Reductions |
| Expansion of Services |
Addition or growth of activities not currently being
performed |
Food Service Areas
Bathrooms | Food Service Areas/Bathrooms |
| General Repair |
Repairs due to normal use or expiration life cycle |
| General Use Areas |
Cultural, Health Services, Library, Recreation, Social, Wellness
Rooms |
| Life Safety Issues |
Immediate Physical Danger or Catastrophic Event |
| Preventive Maintenance |
Maintenance conducted to Reduce or Prevent Breakdown |
| Residential Areas |
Apartments, Residence Halls, Rental Properties |
| Sanitation |
Clean up activities not associated with Housekeeping |
| Service Improvement |
Modification/Upgrades to existing activities |
| Special Setups – Contracts |
Contractual or Event Setups |
| Staff Offices |
Administrative, faculty, support offices |
| Storage |
Storage Areas |
| Utilities/Security/Elevators |
Electricity, Gas, Steam, Sewer, Water, Access
and Locks, Elevators |
(These are general guidelines only. Real life experience and specific situations
may dictate deviations from these guidelines.)
|