Troubleshooting: what to do if you cannot access Graceland library databases <!wide>

If you have trouble connecting to library databases from off-campus, you may need to make some changes in your Web browser's cookie settings. The correct settings for Internet explorer are:

o Go to the Tools menu

o Click on the Privacy tab

o Click on the Advanced tab

o Check the 'Always allow session cookies' checkbox

o Click on the General tab

o Delete cookies from Temporary Internet files

o Shut down and restart the browser and then try to access the resource again.


If, after making these changes, you still are not able login, please contact Francis Acland (641 784-5303; acland@graceland.edu)