Delivery Procedures

Every possible effort will be made to have all mail and parcels received by the Graceland University Mail Room prepared for receipt by the addressee the day it is received.

In order for the Graceland University Mail Room to provide efficient service, it is vitally important that all incoming pieces are addressed correctly. An incomplete or incorrect address will cause a delay in delivery. The following is the most effective way for mail to be addressed to our campus:

Name of recipient
Delivery Point *
Graceland University
1 University Place
Lamoni, Iowa 50140

* The Graceland Mail Room has two Delivery Point categories on the Graceland University Campus, they are, Mail Box Number and Division Box Name.

The Mail Box Number is the numeric number assigned to a Student Mail Box.

The recognized Division Box Names are:

Academic Affairs / Dean of Faculty
Accounting
ACE Program
Admissions
Athletics
Business Services
Campus Ministries
CAP Center
Creative Media Center
Development
Educational Talent Search
Facility Services
Financial Aid
Fine Arts
Follet Bookstore
Food Services (SODEXHO)
Football
Health Services
Humanities
Human Resources
Information Technology Services
Independence Campus -
   Nursing Program -
   Outreach Bookstore -
   Grabski Library -
   College of Professional Studies
Institutional Research
Instructional Technology
International Programs
LEAD Program
Micro Lab
President’s Office
Registrar
Residence Life
Sandage Center for the Study of Free Enterprise and Entrepreneurship
School of Education
Science and Math
Social Science / Business Division
Student Activities
Student Life
Upward Bound


Any mail or parcels that are received addressed to “Graceland University” and no other discriminator will be forwarded to Business Services.

In the event of a conflict between box number or division name and an individual’s name, the delivery will be made to the delivery point, either the box number or the division name.

Any U.S. parcel, DHL, FedEx Express, FedEx Ground, or United Parcel Service addressed to a student will be logged into the Graceland Mail Room and a receipt will be placed in the appropriate Graceland University Mail Box. The recipient must present a photo ID and sign for the parcel.

Mail and parcels addressed to one of the other delivery points will be delivered to that point as quickly as possible; our goal is to have all deliveries will be made prior to 5:00pm that day.

All requests to change any of the above listed Mail Room Delivery Points must be made in writing to the Assistant Director of Facility Services via the Graceland University Mail Room Supervisor.