The Chance Program provides specialized clinical services for students whose past academic performance has been inhibited by certain learning dysfunctions. The central objective of this program is to remediate reading, writing and oral language skills. The program offers diagnostic tests to determine need and eligibility for program services. Students are charged an additional fee for the intensive clinical instruction.
Institutional Support Services provides a series of developmental courses and a group tutoring service designed to assist students in their academic course load. Students admitted to the university may be required to take developmental English, math, or Academic Success as a condition of their enrollment.
Student Disability Services is committed to full compliance with Section 504 of the Rehabilitation Act of 1973 and The Americans with Disabilities Act (ADA). The university will provide reasonable accommodations for students with diagnosed disabilities. Students requesting accommodations are required to register with the Director of Student Disability Services in room 203 of Zimmermann Hall and provide up-to-date documentation of their disability.
Student Support Services is a program funded by a grant from the U.S. Department of Education. This program serves to motivate and support students toward the successful completion of their postsecondary education. Participants in the program are provided individualized tutoring, personal counseling, academic advising, advocacy and instruction in English, math and study skills.
Bookstore
The Bookstore is located in the Memorial Student Center. Business hours for the academic year are:
Monday through Friday ~ 9 a.m. to 4:30 p.m.
Saturday ~ hours vary
Sunday ~ CLOSED
Textbook returns are accepted in ¡¥as purchased¡¦ condition up to seven days after the first day of classes, or until the official drop date for classes. If returning texts for dropped classes proof of drop must be supplied. The receipt must accompany all returns. Books purchased after the first day of class may be returned for refund within seven days. Textbooks may be returned at the buyback rate at any time. Please contact the bookstore personnel if you have any questions regarding bookstore policies.
Check Cashing & ATM
Personal checks up to $50.00 per day may be cashed in InfoCentral, located in Patroness, and also at the front desk in the Library. Students must present an ID card in order to cash a check. No second party checks will be cashed. There will be a $25.00 service charge on each returned check. An automatic teller machine (ATM) is located in the MSC by the Post Office.
Closson Center
The Closson Center is the hub of recreation, wellness, intramural and intercollegiate activities on campus. Facilities available for student use include the pool, weight room, racquetball court, track and playing courts. The equipment room provides recreational equipment for checkout. Hours are posted for student use.
Emergency Numbers
Ambulance, Fire, Police 911
Student Health Services 5372
Campus Security 5199
General Maintenance and Repair 5191
Emergency Weather Warnings
When a tornado warning has been issued, the campus siren will sound a ONE MINUTE BLAST. When the threat of severe weather has ended, a TWENTY-SECOND BLAST will be sounded.
Designated Shelter Areas
Please refer to the following list for safe locations for each building. As a general rule, go immediately to the lowest level of the building. Stay in an inside room or hallway, away from large open spaces and windows.
Alumni Office - Lower level foyer
Briggs Hall - Basement hallway
Bruce Jenner Sports Complex - Coal room at Facility Services or men's locker room or interior hallway of Eugene E. Closson Center
Carmichael House - Lower level interior
Col. George Barrett Disc Golf Course - Library - lower level
Eugene E. Closson Physical Education Center - Men's locker room
Evan H. Walden Physical Plant - Coal Bin
Floyd M. McDowell Commons - Lower hallway or Gold Room
Frederick Madison Smith Library - Lower level
Graybill Residence Hall - Lower hallway or room without windows
Gunsolley Residence Hall - First floor of north hallway or lower hallway of Graybill Hall
Higdon Administration Building - Basement hallway
Kelley Hall - Coal Bin at Facilities Services or inner hallyway of the lower level of Closson Center
Memorial Student Center - Graceland Student Government (GSG) Office & surrounding hallway
North Campus Housing Units - Lower floor or Suite Foyer and Restroooms
Patroness Hall - Interios hallway
Platz-Mortimore Science Hall - Inside hallway or lower level of bacteriology lab
Prairie Restoration Project - Library - lower level
Roy A. Cheville Chapel - Library - lower level
The Helene Center - Photo Development Room, Photo Dark Room, Matte Room
The Shaw Center - North and south interior hallway
Tess Morgan Residence Hall - Lower level inner hallways or lower storage area
Tower Apartments - Seek shelter in North Campus Housing
Walker Residence Hall - Lower level inner hall
Zimmermann Hall - Lower level inside rooms
Enter.NetC@fe
The Enter.NetC@fe is located in the Memorial Student Center. The Enter.NetC@fe allows students access to the internet and e-mail 24 hours a day, seven days a week when classes are in session. Graceland students with academic needs have priority over all other use.
Financial Aid Services
Financial Aid Services is located in the west wing of Patroness Hall. Types of available aid include federal grants and loans, state grants and loans, institutional scholarships and grants, and loans from outside sources. In addition, the advisors are available to assist with educational benefits received from other agencies such as veteran¡¦s benefits and vocational rehabilitation assistance.
To determine a student¡¦s eligibility for financial assistance, the student must each year first file a Free Application for Federal Student Aid (FAFSA). Once the FAFSA has been filed and verification completed, the Financial Aid Services Advisors will award financial assistance to all eligible students.
If you have any financial aid questions, call Financial Aid Services at 641-784-5140 to set up an appointment with your financial aid advisor.
Food Service (Floyd McDowell Commons)
The Floyd McDowell Commons provides quality dining services for all campus residents and guests. All resident students are required to purchase one of three board plans. These plans are:
19 meal plan (19 meals per week)
14 meal plan (14 meals per week) + 250 flex dollars per year 10 meal plan (10 meals per week) + 400 flex dollars per year
Flex dollars can be used to supplement an existing meal plan or to provide flexibility for non-resident students. Flex dollars can be used in either the Commons or the Swarm Inn for students and guests. Flex dollars are sold at the Commons and the Swarm Inn at a discounted rate ($50.00 value for $40.00).
Additional meals are also available by purchasing individual meals on a cash basis.
The meal schedule is as follows:
Monday through Friday
7 a.m.-7:30 a.m. Continental Breakfast
7:30 a.m.-9:00 a.m. Complete, Hot Breakfast
9:00 a.m.-11:00 a.m. Continuous Serving
11:00 a.m.-1:30 p.m. Complete, Hot Lunch
1:30 p.m.-5:00 p.m. Continuous Serving
5:00 p.m.-7:00 p.m. Complete, Hot Dinner
Saturday and Sunday
10:30 a.m.-1:00 p.m. Complete, Hot Brunch
4:30 p.m.-6:00 p.m. Complete, Hot Dinner
Each student is issued a picture ID with a magnetic strip that will hold all of their meal plan information. Each student is responsible for his/her card. The card is to be used only by the person to whom it was issued. Your student ID must be presented at each meal. If a student loses or misplaces his/her card, a temporary ID can be issued through the Commons (photo identification required).
If a special diet is necessary due to medical or religious reasons, the student may contact the Food Service Director. A student who is ill may contact their Hall Director to make necessary meal arrangements.
There are no refunds for meals missed. When it is necessary to miss a meal, sack lunches are available, with advanced order, for board students and may be picked up during hot breakfast hours on Monday through Friday.
All students and guests are expected to act appropriately and follow the campus Code of Conduct. If an individual or group¡¦s behavior is disruptive to others, a warning will be issued. A second incident will result in a meeting with the Food Service Director and the Vice President for Student Life. The third incident will result in the loss of the meal plan and no refund will be given.
Swarm Inn/Snack Bar
Graceland¡¦s snack bar, the Swarm Inn, is located in the Memorial Student Center and serves a variety of quick and convenient choices. Items may be purchased either with cash, flex dollars or meal exchange. Swarm Inn hours are as follows: Monday through Friday 7:30 a.m. until 10:00 p.m.
Saturday 12:00 p.m. until 8:00 p.m.
Sunday 4 p.m. until 10:00 p.m.
Health Services
Health Services is located on the lower level of Walker Hall. The entrance faces north towards the Tess Morgan parking lot. It is open Monday through Friday, 8 a.m. to 5 p.m. during the academic year. It is staffed by a full-time registered nurse. The nurse works closely with the local clinics. All records in Health Service are confidential and will not be shared without a student's permission.
For health concerns after hours:
Emergencies - dial 911.
Non-emergencies - call the campus nurse at her home (784-7650) OR the Decatur County Hospital in Leon, Iowa (641-446-4871).
In case of extended illness, hospitalization, or family emergencies, the Dean of Students Office (extension 5104) is to be notified. In cases of minor illness which causes a student to miss class, it is up to the student to inform his/her instructors as to why he/she was absent from class.
Health and Immunization Forms
All students entering Graceland for the first time are required to have a completed Health Form with an updated Immunization Record on file at Student Health Services. Each student will be required to have proof of two measles vaccinations if he/she was born after 1957 and has not had the active disease. Exemption from the measles vaccination will be permitted to those for whom the immunization is contraindicated and verified by a doctor. Students from countries with a high prevalence of Tuberculosis are required to have a TB test done within the past year.
Health Insurance
All full-time students are required to be covered by an accident and sickness insurance policy. Documentation of coverage must be on file in Student Heath Services prior to enrollment.
Health Insurance for International Students
All international students, including Canadians, are required to purchase the student accident and sickness insurance policy. Information regarding this policy can be obtained from the Health Service Office (ext. 5370).
InfoCentral
InfoCentral provides assistance on behalf of the Registrar, Student Accounts, and Financial Aid Services Offices. InfoCentral can make class schedule changes, cash checks, accept payments on student accounts, and schedule appointments with financial aid advisors.
InfoCentral (extension 5067) located in Patroness Hall is open from 8:30 a.m. to 4:30 p.m. Monday through Friday. You may also email your questions to infocentral@graceland.edu.
ID Number & ID Card
Every enrolled student is assigned a permanent identification number upon acceptance for admission to the university. This number and the student's photo will appear on the ID card which is issued by the Student Life Office. This ID serves many purposes -- as an access card to your residence hall, library card, meal pass, and admission pass to theatre performances, concerts, athletic events and more. DO NOT punch a hole in your card - doing so will ruin the access technology inside of the card! If you lose or break your ID card, a temporary card, valid for one day only, can be requested in the Food Service Office (photo identification REQUIRED). If the card is not found before the temporary card expires, a $15.00 replacement fee will be charged for a new ID card. Payment due upon receipt of the new ID card.
Library (Frederick Madison Smith Library)
The Frederick Madison Smith Library is an automated campus research and study center which offers a variety of resources and services to the Graceland community. A network of computer workstations in the library provides access to a variety of electronic databases, the automated card catalog, the campus network, and the internet. The automated catalog, and many of the electronic databases also are accessible from off-campus sites.
Because of agreements with other libraries nationwide and internationally, it is possible for students to acquire materials the library does not own. Inquiries about this service may be made at the circulation desk. There may be a slight fee for photocopies of periodical articles, but books may be obtained free of charge.
In an effort to aid students in their research, the library provides class and individual instruction in the use of library and internet resources. An Information Desk is staffed afternoons and evenings or reference help is available at the circulation desk at other times.
Lost and Found
For lost items, check with the Student Activities Office. Report stolen articles to the Dean of Students.
Meeting Places
Meeting rooms and facilities may be reserved electronically through the Virtual Event Management System (VEMS). To access this reservation system, log onto www.graceland.edu, click on ¡§Inside Graceland¡¨, then click on VEMS ¡V Room Reservations located under ¡§Services.
Microcomputer Lab
Graceland has a microcomputer lab, known as the MicroLab, located on the lower level of the Frederick Madison Smith Library. The MicroLab contains three Dell computer lab classrooms. When there are no classes in the labs, they are available to all Graceland students. The Macintosh computers are located in the Helene Center.
Printing charges are three cents per page for laser prints and 15 cents per page for color. Printing from the lab runs through a database program that allows for the charging of each printed page. The program will not allow students to print with a zero balance. Additional funds may be deposited at the Help Desk.
Post Office
New students are assigned mailboxes in the Residence Life Office and keep the same box until graduation. Mailbox combinations can be obtained from the campus Postmaster. The university Post Office is located in the Memorial Student Center and is open from 10:00 a.m. to 4:30 p.m., Monday through Friday, and from 10:00 a.m. to 2:00 p.m. on Saturday. Student post office box numbers must be included with your address for efficient delivery. Address student mail using the following format:
Student's Name
Campus Box #
Graceland University
1 University Place
Lamoni, IA 50140
U.S. mail personally addressed and campus mail will be delivered to individual campus mailboxes.
Express Mail, Federal Express and UPS services are available both for incoming and outgoing packages. Please see the Postmaster for wrapping instructions. All mail for campus boxes that is not personally addressed to individual students must receive the approval of the Director of Facilities Services one week prior to requested delivery.
Student Accounts
Student Accounts, located in Patroness Hall, handles tuition and other charges, as well as payments and payment plan arrangements for balances not covered by aid. During the school year, Student Accounts will send monthly statements to students who have balances due. Payment on accounts may be made at InfoCentral, Student Accounts, or on-line(https://www.graceland.edu/secure/StuAccnts.cfm) or mail payments to the attention of Student Accounts.
Vending Machines
Vending machines are available throughout the campus. Money lost in the machines can be refunded in InfoCentral, located in Patroness.
Writing Center
The Graceland University Writing Center provides a supportive environment and attentive assistance to students in any academic program and at any level of writing ability. The Writing Center serves students’ writing needs by acting as a resource for improving their particular writing assignments or the general quality of their writing skills. Writing Center tutors function as experienced, interested readers who collaborate with students at any stage of the writing process to make them more effective and capable writers.
The Writing Center, located on the lower level of the FMS Library in Room 16, is open from 9 A.M. to 5 P.M. on Monday, Wednesday, and Friday; from 9 A.M. to 8 P.M. on Tuesday and Thursday; and 3 P.M. to 8 P.M. on Sunday. Tutoring is available by appointment only on Wednesday evenings from 5 P.M. to 9 P.M. While walk-ins are welcome, appointments are recommended to guarantee an available tutor. You may schedule an appointment by calling 5077 or 5078, emailing uhlenkam@graceland.edu , lsilver@graceland.edu , or by signing up on the schedule posted by the Writing Center door.

